Contact Us
We're here to help.
Please call us at 1‑844‑328‑0306 or simply complete the form below and we’ll respond to you as soon as possible.
Customer Service Hours
Monday - Thursday: 7 AM ‑ 9 PM CT
Friday: 7 AM - 8 PM CT
Saturday: 8 AM - 4 PM CT
Mailing Address:
26 Century Blvd, South Tower 100
Nashville, Tennessee 37214
Claims Department Contacts
Report a new claim 24 hours a day, 7 days a week. For existing claims our hours of operation are
Monday - Friday: 8am - 5pm (local time).
Email: Claims@thegeneral.com
Fax: 1-833-464-9908
Mailing Address:
PO Box 8001
Stevens Point, WI 54481‑9820
Looking to send us documentation for your claim?
Please include your claim number on all correspondence and send via one of the above methods.
Report Fraud
Phone: 877-736-8798
Email: SIUTipLine@sentry.com
More From The General
PGAC© and companies have provided insurance for nearly 60 years.