You need car insurance now, and The General® provides auto insurance quotes for customers promptly. Get started here and you should have your insurance within just a short time. There’s no need to fill in a lot of personal information for your auto insurance quote. You can do that once you’ve decided to proceed with your car insurance instantly.
The General welcomes your feedback! Please call us at 1‑844‑327‑98701‑844‑328‑0306 or schedule a call to skip our phone menu, and we’ll call you at your convenience.
Or you can simply complete the form below and someone will respond to you as soon as possible.
Feedback or Questions
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Customer Service Hours
Monday - Thursday:
7 AM to 9 PM
7 AM to 8 PM
8 AM to 4 PM
Claims Department Contacts
Report a new claim 24 hours a day, 7 days a week. For existing claims our hours of operation are Monday - Friday: 8am - 5pm (EST-PST)
6000 American Parkway
Madison, WI 53783‑0001
Looking to send us documentation for your claim?
Please include your claim number on all correspondence and send via one of the above methods.
Please call us at 1-800-280-1466 Ext 1115 to report fraud.
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