The General® now offers customers a paperless billing option that allows you to receive billing and other policy-related information online. Instead of receiving printed paper docments in the mail, customers who take advantage of our paperless option will receive email notifications when bills and other policy-related documents are available to view online.

Going paperless is free and easy! All you need is a valid email address and a MyPolicy account. (If you don’t have a MyPolicy account, you can register here.) Signing up is as easy as 1-2-3:

  1. Log in to MyPolicy and click ”My Profile” on the top menu bar.
  2. Make sure your email address is correct and click the ”Yes, sign me up to Go Paperless!” button
  3. We will send a confirmation email to the email address you provided. Open and click the email to confirm your paperless preference.

Going green with The General®’s Go Paperless program has many advantages.

  • View documents and make payments online with ease, simplicity and security
  • No fees!
  • Save time
  • Conserve trees and paper

If at any point you change your mind, you can cancel your enrollment in Go Paperless by clicking ”unsubscribe” in any of the Go Paperless emails or via MyPolicy.