Our Privacy Policy

Your privacy is important to us. We will not share your email address with third parties without your consent. We may send to you email requests to complete, support and analyze your business transactions with The General and to comply with any requirements of law. We may also send to you emails as a follow-up to the quote you were given, in response to any questions you might have, or to provide information to you about your policy.

Our goal is to protect the confidentiality of information that you provide to us. This is how we will do this.

INFORMATION WE COLLECT. Our company needs information in order to issue to you a policy, service a policy, and handle claims on a policy. The information that we need is not generally available to the public. We collect this information in a number of ways:

Information that you give us. When you apply for a policy we record the information that you give us. We do the same thing when you request a policy change. This information includes:

Name Street and email address Telephone number Driver's license number Social security number Date of birth

Employment Gender Marital status Prior insurance history Home ownership Vehicle descriptions

Miles driven Vehicle use Other drivers Driving history

Information that we acquire in the course of doing business with you. This is information about your transactions with our company. It may include your insurance coverage, limits and rates, premium payments, and claims history.

Information we obtain from third parties. We may receive information about you from consumer reporting agencies, which provide us with motor vehicle reports, claims reports, and/or credit information where permitted by law.

Information we obtain from our website. This information is unique to Internet transactions. It includes the web site that linked you to ours, your computer operating system, and the pages you viewed on our site. Some web sites, including ours, may also store "cookies" on your computer. Cookies collect technical data, like your Internet Protocol (IP) address, operating system, and session ID. They can also save certain information entered by you. The General uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to: http://www.doubleclick.net/us/corporate/privacy

PARTIES TO WHOM WE DISCLOSE INFORMATION. We disclose this information to third parties only to the extent necessary to issue to you a policy, to service a policy already issued to you, to handle claims under your policy, to provide another service that you requested or to respond to a request from a court or governmental agency. We do not disclose this information to third parties except to the extent described above. This is our company policy. We will not change this policy without giving you advance notice.

CONFIDENTIALITY. We restrict access to information about you to those employees and other parties who need that information to provide products or services to you. Their right to further disclose and use the information is limited by our employee code of conduct and applicable law.

SECURITY. We maintain physical and electronic safeguards to guard your personal information against unauthorized disclosure or use.